Privacy policy

Last updated: September 9, 2025

At Fabulous Coco, your privacy and confidentiality are our top priorities. We understand that discretion matters, and we are committed to protecting your personal information at every step of your shopping experience.

1. Information We Collect

When you shop with us, we may collect:

  • Personal details such as your name, email address, phone number, and shipping address.
  • Payment details (processed securely by trusted third-party payment providers — we do not store your credit card information).
  • Information you provide when signing up for newsletters or contacting us directly.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide you with tracking details through our courier partner (Courier Guy Couriers).
  • Communicate with you regarding your orders, queries, or support requests.
  • Send you marketing emails (only if you opted in; you can unsubscribe anytime).

3. Sharing Your Information

We respect your privacy and only share your information when necessary to fulfill your order. This may include:

  •  Courier Services: We provide Courier Guy Couriers with your delivery details to ensure prompt delivery.
  • Service Providers: Trusted third parties that help us operate our website and payment processing.
  • We will never sell or rent your personal information to anyone.

4. Discreet Packaging & Billing

All products are packaged with complete discretion. No product names or sensitive details appear on the outside of your package.


5. Data Security

  • Our website uses SSL encryption to protect your personal and payment information.
  • Access to customer data is strictly limited to authorized staff.


6. Your Rights

You have the right to:

  • Access, update, or request deletion of your personal data.
  • Opt out of marketing communications at any time.
  • Contact us for any privacy-related concerns at info@fabulouscoco.co.za.


7. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the “Last updated” date.